Arcserve Global Research Reveals Cloud Investments Grow While Data Protection Lags Behind

82% of IT decision-makers expect an increase in hybrid cloud investments
70% of IT decision-makers expect an increase in multi-cloud investments
43% of IT decision-makers believe cloud providers are responsible for data

Eden Prairie, MN – March 7, 2023 – Arcserve, the world's most experienced provider of backup, recovery and immutable storage solutions for unified data resilience against ransomware and disasters, today announced key findings from its annual independent global research. The study found that 43% of IT decision-makers (ITDMs) falsely believe that cloud providers are responsible for protecting and recovering data in the public cloud. This misconception of data protection responsibility can lead to increased vulnerability, especially amid a growing cloud investment trend for the cloud.

The Arcserve annual global survey uncovers a consistent misperception regarding the responsibility for data stored in public clouds. In 2019, 46% of ITDMs believed it was the cloud provider's responsibility. The misconception persisted in 2020, with 44% believing the same, and now stands at 43% in the latest research. The research highlights several additional factors that reveal a concerning lag in data protection, including:

  • Nearly two-thirds of ITDMs surveyed believe cloud backups are safer than on-premises backups.
  • One-third reported poorly documented disaster recovery plans. 
  • 41% reported that their organization's disaster recovery plans were not updated. 

Said Florian Malecki, executive vice president of marketing at Arcserve: "Organizations need to understand that data protection and recovery responsibility lies with them, not with the cloud provider. The time to act is now, particularly amid growing hybrid and multi-cloud adoption as proven by our annual research with some 82% of ITDMs expecting to increase hybrid cloud investments and 70% expecting to increase multi-cloud investment."

About the research conducted by Dimensional Research: 1,121 IT decision-makers completed the survey. All participants had a budget or technical decision-making responsibility for data management, data protection, and storage solutions at a company with 100 - 2,500 employees and at least 5 TB of data. The survey was fielded in Australia, New Zealand, Brazil, France, Germany, India, Japan, Korea, the United Kingdom, the United States, and Canada (North America).

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About Arcserve
Arcserve, a top 5 data protection vendor and unified data resilience platform provider, offers the broadest set of best-in-class solutions to manage, protect, and recover all data workloads, from SMB to enterprise, regardless of location or complexity. Arcserve solutions eliminate complexity while bringing best-in-class, cost-effective, agile, and massively scalable data protection, and certainty across all data environments. This includes on-prem, off-prem (including DRaaS, BaaS, and Cloud-to-Cloud), hyper-converged, and edge infrastructures. The company's nearly three decades of award-winning IP, plus a continuous focus on innovation, means that partners and customers, including MSPs, VARs, LARs, and end-users, are assured of the fastest route to next-generation data workloads and infrastructures. A 100% channel-centric organization, Arcserve has a presence in over 150 countries, with 19,000 channel partners helping to protect 235,000 customers' critical data assets. Explore more at arcserve.com and follow @Arcserve on Twitter.

Contact Information:
Jock Breitwieser
Arcserve
+1 408.800.5625
jock.breitwieser@arcserve.com