Arcserve Ransomware Protection and Recovery Suites

The deciding factor is who runs the recovery. Core fits teams that own the recovery process internally, test restores regularly, and have people available to execute during an incident. Pro fits teams that want to have a clear guidance under pressure, because it adds disaster recovery orchestration that can be tested in advance, plus ransomware recovery support from an Arcserve Technical Incident Commander who takes ownership of the case. Organizations that have never completed a full recovery test, or that depend on a single backup administrator, usually select Pro.

Yes. Each tier is priced significantly below the combined cost of purchasing the included products and services individually, which makes the Suites the lower-cost route to a comprehensive set of ransomware recovery solutions. Each arrives as a single subscription with one renewal date instead of separate contracts for backup software, cloud storage, recovery workflows, and response services.

Yes, and the two solutions solve different problems. Immutability blocks modification or deletion of a backup copy, while an air gap keeps that copy outside the environment ransomware is operating in. Cloud Cyber Resilient Storage, included in both Arcserve Ransomware Protection and Recovery Suites (Core and Pro), delivers both: offsite immutable write-once storage with retention locks, audit trails, and a non-rewritable format, held in a separate location from production. No tape rotation, offsite courier, or separate hardware is needed to maintain the gap.

Arcserve UDP Premium, included in both tiers, protects VMware, Microsoft Hyper-V, Nutanix AHV, and Proxmox environments, with agentless protection for Proxmox virtual machines, alongside physical, virtual, and cloud workloads across a broad technology stack. Mixed and changing environments stay under one backup tool, so adding a hypervisor does not mean adding another product to license, learn, and monitor.

Cloud Cyber Resilient Storage operates from datacenters in multiple global regions, so backup copies can be held in the region that compliance or data sovereignty rules require. Retention locks, audit trails, and enforced retention policies travel with the data, which supports evidence requirements under frameworks including HIPAA, GDPR Article 32, FINRA Rule 4511(c), NIST 800-123, and SOX Section 404.

Immutable capacity expands in 1TB increments in the cloud, with no appliance purchase, rack space, or hardware refresh cycle attached to the growth. A built-in deduplication engine providing up to a 3:1 compression ratio reduces how much capacity each increment consumes, so storage spend follows actual data growth instead of a procurement schedule.

Yes. Arcserve UDP 11 is the license version included in both tiers, so environments running earlier versions move to it during onboarding. The license comes with the Suite, which means the version upgrade carries no separate line item.

DR Runbooks provide disaster recovery orchestration and are included in Pro. Each test deploys temporary customer-owned AWS resources just in time, billed directly to the customer, and releases them automatically once execution finishes. Testing cost tracks the size and duration of each run rather than a standing reservation, so no idle recovery infrastructure accrues charges between tests.

Existing customers upgrade at renewal, and the current entitlement stays intact. The move adds immutable cloud storage and, at the Pro tier, DR Runbooks and the Rapid Ransomware Response Service, without rebuilding the production environment or interrupting backup schedules.

Targets hold only when they are measured. Assured Recovery in UDP 11 performs automated recovery testing, and DR Runbooks run scheduled or on-demand disaster recovery tests in the cloud without disrupting production. Both produce a documented record of what was recovered and how long it took, which turns an RPO or RTO figure into a tested result rather than an estimate, and gives auditors, insurers, and leadership evidence to review.

Three practices carry the most weight: keep at least one immutable offsite copy of backup data, scan recovery points for malware before restoring, and test recovery on a schedule rather than during an incident. Together they turn ransomware backup and recovery from an assumption into a tested process. The Suites cover the three practices through Cloud Cyber Resilient Storage, UDP Premium Assured Security malware scanning, and Assured Recovery or DR Runbooks testing.