Arcserve ShadowProtect: Scalable, Reliable Data Protection and Disaster Recovery—Built for MSPs

Fast, dependable image‑based backup and recovery across physical, virtual, Windows, and Linux environments—now with both agent‑based and host‑based Microsoft Hyper‑V protection.
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One Solution. Multiple Data Protection Models. Verified Recovery

Managed Service Providers don’t manage one type of environment—and need flexibility to manage diverse client environments.

Arcserve ShadowProtect data backup and recovery delivers right‑sized protection per workload, so MSPs can combine proven agent‑based backups with new host‑based Microsoft Hyper‑V protection—all on a single platform.

MSPs Depend on ShadowProtect

Fast data recovery

Meet or exceed RTOs and RPOs with rapid file‑level, volume‑level, and full‑system recovery. Use patented ShadowProtect VirtualBoot capabilities to instantly boot a backup image as a virtual machine.

Flexible, reliable data recovery

Recover files, restore entire volumes, or migrate systems across physical and virtual environments (P2P, P2V, V2P, V2V). ShadowProtect uses automated verification to help confirm backup images are usable when recovery is needed.

Set it and forget it scalability

ShadowProtect supports mass deployment, centralized configuration, automated verification, and alerting—minimizing ongoing operational effort. ShadowProtect scales for MSPs supporting dozens of clients or thousands of protected systems.

Ransomware attackers striking during the holidays can cripple an MSP client, but with reliable backup and recovery from Arcserve, Prime ICT was able to keep our customer up and running. The customer did not need to pay the £200,000 and was able to recover all of their data.
Read the full success story
Jack Hubbleday Technical Director at Prime ICT

Immutable Backups With Arcserve Cloud Cyber Resilient Storage

Arcserve Cloud Cyber Resilient Storage (available for purchase) provides consistent, cloud-based immutable backups. A key component of a ransomware protection strategy, it integrates with Arcserve ShadowProtect and Arcserve ImageManager and is simple to manage.

Agent or Agentless Backup: Giving MSPs Choice

  • Agent‑based protection supports application‑specific requirements at the workload level.
  • Host‑based Microsoft Hyper‑V protection supports scalable, centrally managed protection at the infrastructure level.
  • Verify backup integrity with ImageManager 8.1.
  • Replicate intelligently with flexible cloud options.

The result: lower operational cost, stronger recovery outcomes, and a broader MSP service catalog

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How Host‑Based Hyper‑V Enhances MSP Flexibility

Host‑based Hyper‑V backup expands MSP choice—enabling lightweight, centralized protection where it makes sense, while preserving ShadowProtect agent‑based backups for workloads that demand application‑level insight and precision.

Ideal use cases include:

  • Large, multi‑VM Hyper‑V hosts
  • Template‑based or commodity
  • VMs Dev/test, VDI, and infrastructure services
  • Streamlines MSP onboarding at scale

Simplify VM protection with host‑based backup and reliable recovery.

ShadowProtect is required to deliver the level of support and data protection we stand behind. ShadowProtect is included in the services quote as part of our standard stack.
Read the full success story
Billy Jones Head of IT Services at Contedia

Built for Complete MSP Data Resilience

Cross‑platform system protection

Protect Windows and Linux systems—physical or virtual—with a single solution.

Storage‑agnostic design

Use the mix of production and backup storage that best fits customer needs today and tomorrow.

Replication

Replicate backups to local storage, remote servers, co‑location facilities, third‑party clouds, or private cloud environments.

Testing and verification

Run automated tests on backup images to help ensure recoverability before disaster strikes.

Broad hypervisor support

Support multiple hypervisors across mixed environments: Microsoft Hyper-V, VMware ESX/ESXi, Red Hat Enterprise Virtualization and more.

Migration and scheduling

Migrate systems without downtime and run frequent backups—even during business hours—for strong RPOs.

Discover the Complete Arcserve MSP Data Resilience Portfolio

Improve customer data resilience with Arcserve backup and recovery capabilities.
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Arcserve ImageManager

Arcserve ImageManager™ helps MSPs take control of Arcserve ShadowProtect backup images across onsite, offsite, and cloud environments—while providing auditable proof that backups are ready to recover.

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Arcserve Cloud Cyber Resilient Storage

Immutable backups with Arcserve Cloud Cyber Resilient Storage

Add cloud‑based immutable storage to strengthen ransomware protection. Integrates seamlessly with ShadowProtect and Arcserve ImageManager.

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Arcserve SaaS Backup

Arcserve SaaS Backup offers complete protection for data stored in Microsoft 365, Microsoft Entra ID, Salesforce, Google Workspace, Zendesk, and more. 

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Dig Deeper Into Arcserve ShadowProtect

Learn more about ShadowProtect data backup and disaster recovery components and technical specifications: