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Salesforce Backup and Recovery With Arcserve SaaS Backup

Protect Salesforce data with comprehensive, automated backups and fast, reliable recovery. Quickly identify and restore exactly what you need with smart search and flexible recovery options—all from a single, intuitive interface.
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Why Do You Need to Back Up Salesforce Data?

From sales and marketing to customer support and order management, Salesforce—and Salesforce-generated data—runs the organization. However, data backup and recovery is not a core function of the Salesforce platform.  

Your organization stores valuable business assets—customer data, sales pipelines, marketing campaigns, and operational workflows—that remain vulnerable to threats native Salesforce backup capabilities often cannot address. 

Salesforce explicitly recommends implementing third-party backup solutions: There are a number of data backup solutions offered by our partners on our AppExchange. Some of these are more comprehensive in that they allow you to automate backups of both your data AND your metadata and provide a mechanism by which to restore that data easily.

Salesforce Data Risks Require Data Backups

Accidental Deletion 

Even experienced administrators make mistakes. Salesforce acknowledges this reality: "Even with the best of intentions, users and administrators have been in situations where they have either deleted large amounts of data, or have modified records, only to later realize that a mistake was made. With tools like the Data Loader, it is very easy to mass delete or update records."

Data Corruption 

Integration errors, system failures, and accidental overwrites corrupt Salesforce environments, creating complex recovery scenarios that disrupt operations and compromise data integrity.

Cybersecurity Threats

As a central repository of valuable customer information, Salesforce environments attract cyberattacks. There are even specialized cyber crime groups, like ShinyHunters, that target Salesforce data with high-profile attacks. Salesforce is not immune to potential ransomware attacks either.

Native Salesforce Backup Limitations

For many organizations, the built-in Salesforce backup options present challenges:

Infrequent Protection

Data Export Service allows backups only every 7 days (or 29 days, depending on your edition)

Minimal Retention

Maximum data retention period of only 90 days 

Manual Processes

Limited automation capabilities, creating operational overhead and compliance risks

Fragmented Recovery

Datasets exceeding 512 MB are split into multiple zip files, making restoration cumbersome

All-or-Nothing Approach

No ability to restore specific records or fields without affecting entire datasets 

Without a proper backup solution, recovery of critical business data can take weeks—an unacceptable timeframe in today's business environment. These costs and extended downtime periods make comprehensive third-party backup a critical business continuity investment. 

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Growing Compliance Demands Require Salesforce Data Backup Solutions

Organizations operating under regulatory frameworks such as GDPR, HIPAA, SOX, and others face stringent requirements that cannot always be fully addressed by built-in Salesforce data retention capabilities.  

By protecting Salesforce data with Arcserve SaaS Backup you rest assured with key capabilities: 

  • Long-Term Retention: Maintain immutable copies of data for the extended periods required by industry regulations and legal mandates.
  • Data Sovereignty Control: Ensure backup data resides in approved geographic locations that satisfy regional compliance requirements.
  • Comprehensive Audit Trails: Document backup and recovery activities with detailed reporting that satisfies auditor requirements.
  • Granular Recovery Options: Restore specific items without disrupting broader operations, maintaining business continuity while addressing data loss.

Simplifying Salesforce Data Recovery With Arcserve SaaS Backup

Arcserve SaaS Backup delivers cloud-native protection for Salesforce data without requiring additional hardware or complex software deployment. This purpose-built solution addresses the specific challenges of Salesforce data protection while integrating seamlessly with your existing environment. Arcserve SaaS Backup for Salesforce includes:

Frequent, Automated Protection: Automated backups every 12 hours—exceeding Salesforce native capabilities. 

Comprehensive Coverage: Complete protection of both data and metadata, securing your environment. 

Enterprise-Grade Security: Strengthens your cyber resilience by using blockchain-verified technology with dual data centers maintaining four copies of your data. 

Unlimited Scalability: Technology that easily scales users with retention options from 12 months to unlimited. 

Automated Operation: Simple setup in just a few clicks with automated backup management. 

Why Choose Arcserve SaaS Backup for Salesforce Backup and Recovery

Multi-Layered Security Architecture

Safeguard your backup data with encryption both in transit and at rest, role-based access controls, and secure cloud storage that complements Salesforce security measures.

Compliance-Ready Capabilities

Meet regulatory requirements with configurable retention policies, immutable storage options, and comprehensive audit logging that satisfies even the most stringent compliance frameworks. 

Intelligent Simplicity

Purpose-built to eliminate complexity of multiple point solutions and lack of integrability. 

Understandable and Transparent Pricing

Deliver operational clarity with no surprise data egress fees and transparent licensing. 

Streamlined Management Experience

Deploy in minutes with an intuitive cloud-based console that eliminates complex configuration and ongoing maintenance requirements, freeing IT resources for strategic initiatives.

Streamlined Management Experience

Eliminate hardware costs and reduce administrative overhead with a subscription-based model that delivers enterprise-grade protection at a predictable price point.

Experience Salesforce Data Protection Without Compromise

See how Arcserve SaaS Backup secures critical Salesforce data.
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What Data Types Are Covered in Comprehensive Salesforce Data Protection

Arcserve SaaS Backup protects a comprehensive range of Salesforce data types, ensuring your critical business information remains secure and recoverable. 

Objects

  • Standard objects
  • Custom objects
  • Parent/child relationships 

Object Metadata

  • Metadata available via the API is included in the backup 

Files and Attachments

  • Attachments
  • Files
  • Content
  • Documents 

Industry Clouds

  • Communications
  • Consumer goods
  • Financial services
  • Health cloud
  • Loyalty cloud 

Frequently Asked Questions About Salesforce Backup

Beyond Salesforce: Complete SaaS Data Protection

Arcserve SaaS Backup extends protection beyond Salesforce to secure data across your critical cloud applications, providing a unified approach to SaaS data resilience.
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Microsoft 365 Backup

Protect Teams, OneDrive, SharePoint, and other Microsoft 365 applications with the same comprehensive approach used for Salesforce. 

Learn More
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Jira Cloud Backup

Protect mission-critical project management data with automated cloud-to-cloud backup.

Learn More

Additional SaaS Data Protection

Discover how Arcserve SaaS Backup protects data from other critical cloud applications.
Explore More SaaS Data Coverage

Discover the Complete Arcserve Data Resilience Platform

Improve your organization’s data resilience with Arcserve backup and recovery solutions.
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Arcserve UDP

Arcserve UDP offers reliable and integrated data protection that ensures data resilience by combining backup, replication, high availability, and advanced ransomware detection. Can be used to back up Atlassian Jira and Confluence for on-premises installations.

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Arcserve Cyber Resilient Storage

Cost-effective immutable backup storage for compliance and ransomware protection.

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Arcserve Cloud Direct

Direct-to-cloud backup as a service (BaaS) offering comprehensive data protection with consumer-grade usability—without any hardware required on-premises.

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