Powering MSP Success Through Cyber Resilience: Introducing the Arcserve MSP Lightning Partner Program
In a chaotic IT market, Arcserve is proud to be a long-time supporter of Managed Service Provider (MSP) partners, and today announces a new MSP-focused partner program to help service providers grow their business, serve more customers and customer workloads, and apply trusted technology to defend data against today’s constant threats.
MSPs face unprecedented market pressure to deliver robust protection against increasingly sophisticated ransomware threats but also need to provide scalable, affordable service to SMB clients. MSPs need comprehensive data resilience technology solutions that safeguard operations and ensure business continuity when—not if—disruptions occur. The Arcserve MSP Lightning Partner Program directly addresses these market challenges, equipping you with advanced data resilience software, specialized technical training, and competitive incentives needed to meet the growing demand for data protection services while expanding your revenue streams.
The Power of Lightning: the Energy That Propels Your Success
Just as a lightning bolt forks multiple times to serve different arcs in many directions, the new Arcserve MSP Lightning Partner Program stretches out to cater to different levels of MSP partners. This isn't just clever wordplay—it represents our commitment to creating a program that adapts to your business model rather than forcing your business to adapt to the program.
As a channel-first company, Arcserve has developed this program with a clear understanding of what MSPs need to succeed in today's competitive market.
Delivering Cost-Effective Data Resilience Solutions for MSPs
The MSP Lightning Partner Program reflects the ongoing Arcserve commitment to MSP Partners, offering important tools to succeed as well as financial incentives that increase as you grow and progress through the program tiers. This simplified global program serves our "arcs," regardless of geography and MSP Partner type.
Who Qualifies as an Arcserve MSP Partner?
From the Arcserve perspective, a Managed Service Provider delivers proactive, ongoing IT services including network, application, infrastructure, cybersecurity, and end-user system management under clearly defined Service Level Agreements. Whether you provide services on your customers' premises, within your own data center, or through third-party hosting environments, our program is designed to support your business model.
Program Structure: Three Tiers of Partnership Excellence
The Arcserve MSP Lightning Partner Program features three distinct tiers (Associate, Premier, Elite), each with specific benefits and requirements designed to match your business maturity and commitment level.
MSP Partner tiers are evaluated quarterly, allowing for advancement as your business grows with Arcserve solutions.
Comprehensive Benefits Across All Tiers
Arcserve Academy: World-Class Training and Certification
All MSP Partners gain access to the Arcserve Academy, our comprehensive e-learning platform that enables your team to learn at their own pace and earn valuable certifications.
These certifications cover our core MSP-focused solutions:
- ShadowProtect SPX: reliable backup and fast recovery, plus protect virtual machines hosted on a variety of hypervisors
- ImageManager 8.0: automated backup scheduling, verification, and consolidation
- Arcserve Cloud Cyber Resilient Storage with immutable Object Lock
- Arcserve SaaS Backup for Microsoft 365, Google Workspace, Salesforce, and more
Marketing Development Funds (MDF)
Premier and Elite partners gain access to Marketing Development Funds to fuel your growth initiatives. These proposal-based funds support activities like:
- Digital marketing campaigns
- Co-branded content development
- Webinars and virtual events
- In-person events and trade shows
MDF allocations require submission of a jointly developed marketing plan and prior approval from an Arcserve Field Marketing Manager.
Purpose-Built Solutions for MSP Business Growth
The Arcserve Lightning Partner Program centers around a powerful portfolio of robust data protection solutions engineered explicitly for MSP success:
Arcserve ShadowProtect SPX
Delivers reliable backup and fast recovery for virtual and physical environments managed from a single interface. It helps MSPs keep customer workloads online and resilient against downtime, cyber threats, and disasters.
- Management: Local, remote, or multi-site via web portal or command-line
- Backup Types: Full, incremental, continuous
- Recovery: Instant VM boot, granular file/folder restore, bare-metal recovery
- Storage: AES-256 encryption, write-once/immutable retention,
- Security: Recover fast—on-prem, or remote, wherever your clients need it
- Reporting: Compliance-ready logs & automated status notifications
Arcserve ImageManager
As a managed service provider, your clients depend on seamless, always-on data protection—and zero margin for error. Arcserve ImageManager simplifies image backup management by automating backup scheduling, verification, and consolidation. All while seamlessly integrating directly with Arcserve ShadowProtect and Arcserve Cyber Resilient Storage.
The latest Arcserve ImageManager 8.0 includes:
- Support for Windows Server 2025: Stay current—full compatibility with the latest Microsoft platform
- Arcserve Cyber Resilient Storage native support: manage object-lock-enabled buckets, protecting backups from ransomware tampering (requires purchase of Arcserve Cyber Resilient Storage)
- Database Upgrade: Runs on SQLite—better performance, reliability, and future readiness
- 64-Bit Full Support: Optimized for 64-bit processors
- Arcserve Cloud Cyber Resilient Storage
Arcserve Cloud Cyber Resilient Storage supercharges your cyber resilience strategy through plug-and-play immutability, automation, and seamless integration with Arcserve ImageManager.
- Immutable Object Lock: No admin or attacker can delete protected backups—complete recovery assurance
- Geo-Redundant Architecture: Data auto-protects against regional disasters or outages
- Advanced Encryption & Access Controls: Data security meets regulatory needs—no loopholes
- Seamless Integration: Effortlessly pair with Arcserve ImageManager for automated, policy-driven retention and recovery
Arcserve SaaS Backup: Critical Data Protection for Popular Saas Platforms
Backup, restore, and search for data for popular SaaS platforms. Expand your business by offering data protection for Microsoft 365 (Exchange, SharePoint, OneDrive, Teams), Microsoft Entra ID, Microsoft Dynamics, Google Workspace, Salesforce, Zendesk, and more. Ensure your clients' SaaS-generated data stays secure, compliant, and recoverable.
Learn More About the Arcserve MSP Lightning Partner Program Today
The Arcserve MSP Lightning Partner Program empowers you to deliver scalable, secure, and compliant data resilience, immutability, and SaaS backup solutions for your clients. Arcserve takes a partner-first approach to provide the tools, training, and incentives you need to grow your business while delivering outstanding service.
Ready to harness the power of lightning for your MSP business?
Visit the MSP page for more details or sign up to become a partner now.