Get in Touch
If you have questions about our products, pricing, or licensing, our sales experts would love to hear from you.
Find more ways to reach us below.
Contact Sales Today
Additional Ways to Reach Us
Sales Email:
Maintenance Renewals Email:
Technical Support Options:
- Reach support at the appropriate phone number.
- Log into support.arcserve.com to open a new case.
Office Directory
General Email
info@arcserve.comCustomer Renewals
narenewals@arcserve.comCustomer Support
+1 844 765 7043United States (Global Headquarters)
6600 City W. Parkway
Suite 215
Eden Prairie, Minnesota 55344
Sales: +1 844 639 6792
Support: +1 844 765 7043
Canada
Support: +1 844 300 4712
General Email
PresalesAP@arcserve.comCustomer Renewals
RenewalsAP@arcserve.comCustomer Support
Local Phone NumbersAustralia
Level 5, Suite 503
50 Margaret Street
Sydney, NSW 2000, Australia
Sales: +61 2 9135 3950
Support: 1800 179 056
India
Unit 2.2nd Floor, Capella Block, Software Units Layout
Madhapur, Hyderabad, Rangareddy, Telangana 500081 India
Phone: +91 40 4712 0000
Fax: +91 40 4011 6913
India
Renaisssance Centra, 27 & 27/1, Mission Rd,
Rama Nagar, Bengaluru,
Karnataka 560027, India
Support: 1800 1034875
Japan
1-105 Kanda
Jinbocho, Chiyoda-ku, Tokyo
101-0051, Japan
General email: JapanDirect@arcserve.com
Technical Support
Korea
511, Yeongdong-daero,
Trade Tower 33th Floor
Gangnam-gu, Seoul, 06164, Korea
Phone: +82 2 6007 2079
Email: Sales-Korea@arcserve.com
Singapore
60 Paya Lebar Road #07-07
Paya Lebar Square
Singapore 409051
Sales: +65 6904 9571
Support: 800 852 3494
China
Phone: +86 134 1869 0586
Support: 400 842 9112
New Zealand
Sales and Support: 0800 480 288
General Email
EMEASales@arcserve.comCustomer Renewals
EMEARenewals@arcserve.comCustomer Support
Local Phone NumbersIreland
25/28 North Wall Quay
Dublin 1
Dublin, Ireland
Toll Free: 1800 200 183
Spain
World Trade Center Almeda Park, Edificio 8, ground floor
08940 Cornella de Llobregat
Spain
Phone: +34 935 470 503
Toll Free: 800 099 175
France
Phone: +33 182 885 787
Toll Free: 0805 542 440
Germany
Toll Free: +44 (0) 203 948 6869
Hungary
Phone: +36 1 848 0613
Toll Free: 06 80 020 243
Netherlands
Phone: +31 30 7440019
Toll Free: 0800 2658746
Portugal
Phone: +351 219 362 410
United Kingdom
Phone: +44 (0) 1753 214 740
Toll Free: 0808 281 0849
General Email
arcserveayuda@arcserve.comCustomer Renewals
arcserveayuda@arcserve.comCustomer Support
Local Phone NumbersArgentina
Sales: +54 9 11 4071 0493
General: +54 11 4317 1557
Support: 0800 444 9021
Brazil
General Email: arcserveajuda@arcserve.com
Phone: +55 11 4780 8787
Support: 0800 892 4092
Chile
Sales: +54 9 11 4071 0493
General: +54 11 4317 1557
Support: 123 0 020 5613
Colombia
Sales: +57 313 4113893
Support: 1800 518 4271
Ecuador
Sales: +57 313 4113893
Support: 1800 000 491
Mexico
Sales: +52 55 4088 6162 o +52 55 8290 9791
Support: 01800 123 7062
