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If you have questions about our products, pricing, or licensing, our sales experts would love to hear from you.
Find more ways to reach us below.
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Additional Ways to Reach Us
Sales Email:
Maintenance Renewals Email:
Technical Support Options:
- Reach support at the appropriate phone number.
- Log into support.arcserve.com to open a new case.
Office Directory
General Email
info@arcserve.comCustomer Renewals
narenewals@arcserve.comCustomer Support
+1 844 765 7043United States (Global Headquarters)
6600 City W. Parkway
Suite 215
Eden Prairie, Minnesota 55344
Sales: +1 844 639 6792
Support: +1 844 765 7043
Canada
Support: +1 844 300 4712
General Email
PresalesAP@arcserve.comCustomer Renewals
RenewalsAP@arcserve.comCustomer Support
Local Phone NumbersAustralia
Level 5, Suite 503
50 Margaret Street
Sydney, NSW 2000, Australia
Sales: +61 2 9135 3950
Support: 1800 179 056
India
Unit 2.2nd Floor, Capella Block, Software Units Layout
Madhapur, Hyderabad, Rangareddy, Telangana 500081 India
Phone: +91 40 4712 0000
Fax: +91 40 4011 6913
India
Renaisssance Centra, 27 & 27/1, Mission Rd,
Rama Nagar, Bengaluru,
Karnataka 560027, India
Support: 1800 1034875
Japan
1-105 Kanda
Jinbocho, Chiyoda-ku, Tokyo
101-0051, Japan
General email: JapanDirect@arcserve.com
Technical Support
Korea
511, Yeongdong-daero,
Trade Tower 33th Floor
Gangnam-gu, Seoul, 06164, Korea
Phone: +82 2 6007 2079
Email: Sales-Korea@arcserve.com
Singapore
60 Paya Lebar Road #07-07
Paya Lebar Square
Singapore 409051
Sales: +65 6904 9571
Support: 800 852 3494
China
Phone: +86 134 1869 0586
Support: 400 842 9112
New Zealand
Sales and Support: 0800 480 288
General Email
EMEASales@arcserve.comCustomer Renewals
EMEARenewals@arcserve.comCustomer Support
Local Phone NumbersIreland
25/28 North Wall Quay
Dublin 1
Dublin, Ireland
Toll Free: 1800 200 183
Spain
World Trade Center Almeda Park, Edificio 8, ground floor
08940 Cornella de Llobregat
Spain
Phone: +34 935 470 503
Toll Free: 800 099 175
France
Phone: +33 182 885 787
Toll Free: 0805 542 440
Germany
Phone: +49 893 803 8077
Toll Free: +44 (0) 203 948 6869
Hungary
Phone: +36 1 848 0613
Toll Free: 06 80 020 243
Netherlands
Phone: +31 30 7440019
Toll Free: 0800 2658746
Portugal
Phone: +351 219 362 410
United Kingdom
Phone: +44 (0) 1753 214 740
Toll Free: 0808 281 0849
General Email
arcserveayuda@arcserve.comCustomer Renewals
arcserveayuda@arcserve.comCustomer Support
Local Phone NumbersArgentina
Sales: +54 9 11 4071 0493
General: +54 11 4317 1557
Support: 0800 444 9021
Brazil
General Email: arcserveajuda@arcserve.com
Phone: +55 11 4780 8787
Support: 0800 892 4092
Chile
Sales: +54 9 11 4071 0493
General: +54 11 4317 1557
Support: 123 0 020 5613
Colombia
Sales: +57 313 4113893
Support: 1800 518 4271
Ecuador
Sales: +57 313 4113893
Support: 1800 000 491
Mexico
Sales: +52 55 4088 6162 o +52 55 8290 9791
Support: 01800 123 7062
