Why Your SaaS Data Needs a Backup Plan: The Importance of SaaS Data Resiliency

MAY 11TH, 2023

Salesforce, Microsoft Office 365, and Google Workspace may be a few of the names that come to mind when you think of software as a service (SaaS). But SaaS is the primary way software is consumed these days, with Zippia saying that by the end of 2023, 99 percent of companies will be using at least one SaaS solution.

In a survey of more than 700 IT and security professionals by SaaS management software company BetterCloud, 43 percent of respondents said they had added a new SaaS app that stores sensitive data in the previous 12 months.

SaaS is today’s solution of choice—and where many businesses’ critical data is being generated. The reasons for this are many, but simplicity, convenience, scalability, and cost savings are just a few.

SaaS Data and the Shared Responsibility Model

The security risks related to SaaS applications and data aren’t lost on IT pros. The BetterCloud survey’s good news is that most IT pros understand the shared responsibility model: 81 percent of respondents say they are responsible for protecting sensitive data within SaaS apps.

They understand that while SaaS providers handle data availability and security, they don’t always provide comprehensive data backup and recovery solutions. And they typically have limited data retention periods, lack protections against accidental deletions, and may not offer recovery options for all types of data. 

But 43 percent of the BetterCloud respondents say they have difficulties securing users’ activities within SaaS apps.

The Hacker News says the top five SaaS security challenges include SaaS misconfigurations, access risks, device risks, identity and access governance, and identity threat detection and response (ITDR). Each of these threats, among others, can lead to a data breach, ransomware attack, or some other data disaster. Power outages, hardware failures, and network failures can also make SaaS platforms inaccessible, leading to downtime and lost productivity.

Data Resiliency for Vital Applications

SaaS providers’ data protection efforts can't ensure data resiliency and disaster recovery. Another layer of protection is required.

That’s where SaaS backup makes all the difference. With SaaS backup, your data is stored offsite, so you can quickly recover it and get operations back up and running. But not all SaaS backup solutions are created equal.

Arcserve SaaS Backup: Complete Protection for SaaS Data

When choosing a SaaS solution, disaster recovery best practices come into play. Look for a reliable and reputable backup solution that fits your specific requirements. Arcserve SaaS Backup offers complete protection for data stored in Microsoft 365, Microsoft 364 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.

Arcserve SaaS Backup slashes the time IT teams spend managing and protecting SaaS data with a simple setup that takes less than five minutes before starting protection. All backup and data protection activities are handled via a single pane of glass. Security is built in, with multi-tenant and role-based access controls. And your data is encrypted in transit and at rest.

Compliance is also simplified with guaranteed data sovereignty that stores four copies of your backups in two different data centers within the same region.

Immutable Backups and Automatic Application Updates

Arcserve SaaS Backup features immutable backups, where your data is saved in a write-once-read-many-times format (WORM) using a blockchain-based algorithm. Immutable backups can’t be altered or deleted, ensuring ransomware resiliency. Arcserve SaaS Backup offers 30-day delete retention, protecting you from accidental deletions and ransomware attacks. And the backup application is automatically updated without impacting active jobs.

Regular testing and validation of your backups are crucial to ensuring your backed-up data can be restored when needed. Arcserve SaaS Backup makes that easy, too.

Get Advice from SaaS Experts

Arcserve technology partners include experts who can help guide you through the process of strengthening your SaaS data resiliency and ability to recover from any disaster. Find an Arcserve technology partner here.

And check out our no-obligation, 30-day free trial of Arcserve SaaS Backup.

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