Arcserve Data Resilience Solutions Expand Business Opportunities for Managed Service Providers

New and expanded Arcserve data resilience solutions help Managed Service Providers (MSPs) better serve customers and scale their backup and recovery practices with cyber resilience, cloud, and SaaS backup options. 

New cyber resilient immutability offerings, expanded SaaS backup capabilities, and the proven Arcserve MSP data protection stack assist service providers in meeting the demand of customers worried about ransomware with reliable, affordable, data resilience options. 

Today, Managed Service Providers around the world rely on Arcserve ShadowProtect SPX for reliable data protection and disaster recovery. As cyber security threats become more sophisticated and target more small and mid-sized businesses, MSPs are expanding their service offerings to also include immutable data protection, SaaS application backup, and more comprehensive coverage of business data. 

Protect More Types of Data By Expanding MSP Data Resilience Solutions 

Arcserve now offers service providers new immutability capabilities and augmented SaaS backup protection that can help protect their customers’ data while also expanding the MSP footprint in their customers’ organizations.

These Arcserve solutions are now available for Managed Service Providers worldwide. 

Cyber Resilient Storage: Immutable Protection for Critical Data

Small and mid-size businesses are not immune to the bad actors and increasingly face cyber challenges comparable to those of larger organizations. All organizations have critical data that should be protected with immutable storage.

Every business should employ a practice of storing immutable backups of key data and irreplaceable information such as human resources records, payroll, tax information and intellectual property like product designs, patents, and legal communication. And yet, in a recent market study, 23% of survey respondents said they had not yet adopted immutable backup storage.¹

An acute challenge holding back many small businesses in this area is the lack of sufficient IT resources to manage their cyber resilience strategy on top of other day-to-day IT tasks. This is where MSPs can help customers understand the role backups play in an immutable storage solution and provide a simple, always-on service to protect critical business data. 

The new Arcserve Cloud Cyber Resilient Storage is used for consistent, immutable backups with cost-saving deduplication and compression, and an intuitive single interface for backup and storage, and backups are stored in convenient cloud regions across the globe.

Protect Critical SaaS Application Data and Expand Customer Coverage

In a recent survey, 59% of respondents said their organization uses 10 to 30 SaaS applications, and 40% of survey respondents said their company had experienced data loss due to a SaaS application breach in the past year.¹ Yet many organizations fail to include SaaS applications in their backup and recovery strategy. 

Arcserve offers service providers a broad range of SaaS backup and recovery opportunities to help protect their customers’ data.

• Microsoft Entra ID (formerly Azure AD) – capture backups to protect data about Users, Groups, and Roles
• Microsoft 365 – offer full coverage for Exchange Online, OneDrive, Teams, SharePoint, and Public Folders
• Microsoft Dynamics 365 - protect over 500+ objects within Sales, Marketing, Field Service, Project Service Automation, and Customer Service
• Google Workspace – back up Gmail, Team Drive, Docs, Sheets, Slides, Calendar, and Tasks
• Salesforce – protect Activities, Campaigns, Cases, Leads, Opportunities, Notes, and more
• Zendesk – back up Tickets, Users, Groups, Organizations, Views, Automations, Macros, and Triggers

By expanding the scope of data protection with new SaaS backup opportunities, MSPs can help their customers be ready to bounce back from disruptions. The opportunity to also offer SaaS backup services is already making an impact in many MSP businesses—and quickly expanding around the globe. 

ImageManager: Scaled Image Management for Larger Data Backups 

This new release of Arcserve ImageManager is more efficient with an improved database engine and full 64-bit support. This update helps improve performance, especially as MSPs and their customers are working with larger files and datasets than ever before. It also includes connection to Arcserve Cloud Cyber Resilient Storage to build a more cyber resilient data infrastructure for MSP end clients.

Cybersecurity Services Should Include Data Resilience and Immutability

MSPs are growing their business with cybersecurity services that help their customers be protected from threats while also staying compliant. Today’s MSP cybersecurity services packages should include strong data resilience, immutability, and SaaS backup capabilities. Arcserve can help with all three of those key opportunities. 

It's predicted that the IT managed services channel will grow approximately 13% year-on-year in 2025, according to Canalys Reseach.² 

Now is the time for MSPs to expand their data resilience offerings to include immutable storage, SaaS backup protection, and a comprehensive data protection offering. 

The new Arcserve leadership is engaged with current MSP partners and excited to help new MSP partners serve their customers’ data protection needs. 

Learn more about the Arcserve Managed Service Provider program and Arcserve data resilience software solutions so that you can serve customers and grow your MSP business. 

MSPs can schedule a demo of the new Arcserve solutions to see how to expand cyber resilience services for end customers. 
 

1. Arcserve State of Data Resilience report, 2024

2. MSP Trends and Predictions 2025, Canalys Research