When Disaster Strikes
A Guide to SaaS Data Recovery and Business Continuity
Discover core SaaS disaster recovery practices and learn industry-leading strategies for securing vital business information, ensuring business continuity.
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Your Data—Your Responsibility
With so many critical business operations living within SaaS apps, the prevalence of cyber attacks has surged, putting your data at risk. However, most disaster recovery strategies ignore SaaS app data and the shared responsibility model, which puts data protection on you.
That’s why "When Disaster Strikes" covers these important topics to help you understand:
- True Responsibility: Understand why backing up your data is your obligation, not your SaaS provider’s.
- Common Causes of Data Loss: Learn the top reasons why businesses face data loss, from service outages to ransomware attacks.
- Effective Recovery Strategies: Discover how Arcserve SaaS Backup ensures continuity and allows rapid data access, even when SaaS applications are disrupted.
Why Get This Guide
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When Disaster Strikes: A Guide to SaaS Data Recovery and Business Continuity
Discover how to safeguard your SaaS app data and ensure business continuity.
FAQ
What’s the difference between backup and disaster recovery?
Backup refers to the process of creating copies of data to protect against data loss. It is a component of disaster recovery. Disaster recovery, on the other hand, is a comprehensive strategy that includes not only data backups but also procedures and technologies to restore full system functionality and operations in the event of a disaster.
What is disaster recovery in the context of SaaS applications?
It involves a set of processes and technologies designed to restore access and functionality to the SaaS application's data and services following a disruptive event. The important distinction for SaaS workloads is that they introduce their own complications and dependencies:
- Full SaaS application restoration requires the tenant to be restored and repopulated with data.
- Maintaining continuity in the meantime requires accessing SaaS data.
The other important aspect is that, as per the shared responsibility model adopted by SaaS vendors, you’re responsible for a lot of the data processed by these applications. So, in many cases, recovering from a disaster is your responsibility, including restoring your business and user data.
Do SaaS applications have disaster recovery capabilities?
Yes, many SaaS applications incorporate disaster recovery capabilities. These capabilities can include data replication, automated backups, failover procedures, and other mechanisms designed to ensure that the service remains available or can be quickly restored following a disaster.
But, as per the shared responsibility model, you’re still responsible for your user and administrator data, for example. The SaaS vendor also isn’t going to be the responsible party in a lot of disaster scenarios, like human error, malicious actors, or ransomware attacks. It’s on you to protect and restore the data lost in these types of incidents.
Why is disaster recovery important for SaaS applications?
Practically all organizations rely on SaaS applications in their day-to-day operations. Be that Microsoft or Google Workspace or Salesforce.
Disaster recovery planning around SaaS applications ensures the continuity of business operations, protects sensitive data, mitigates the risk of significant financial and reputational damage, and maintains compliance with industry regulations by ensuring that critical services and data can be quickly restored after a disruption.
