Technology is rapidly changing how we conduct business. IT departments are undergoing drastic changes as their efforts spill over into sales, customer service, accounting, and other key areas. In some organizations, IT is a multifaceted spark plug that drives all aspects of the business. With a much bigger role to play, the importance of having an IT team that can keep pace with innovation increases tenfold. The challenge is putting all the key pieces and ingredients in place. Here's how:
- Define the Team's Purpose
- A clearly defined purpose or objective that each team member strives to achieve
- Clearly defined roles that each team member understands and accepts
- Establish Team Roles
- Teamworker: The prototypical teammate, the teamworker is a great listener who prefers balance and harmony and pulls the team together. Although essentially the glue of the team, this person can be indecisive when it comes to making crucial decisions.
- Specialist: A dedicated self-starter who possesses a rare skillset and expert knowledge of the subject at hand. Because of this person’s tendency to dwell on the technical aspects, the specialist's overall contributions may be limited.
- Resource Investigator: An enthusiastic, outgoing worker who makes connections with people and brings creative ideas back to the team. Despite usually bursting with optimism, the resource investigator can lose interest in a project once the novelty wanes.
- Plant: A forward-thinking, creative innovator who solves complex problems in unconventional ways. Such heightened creativity can be a double-edged sword of sorts as plant is known to zone out and stray off course.
- Coordinator: A confident, natural-born leader that excels at clarifying objectives and delegating tasks. On the flip side, the coordinator has a habit of distributing work at such a pace that they leave little for themselves.
- Shaper: A focused, driven worker who thrives in pressure situations. While drive helps keep the team on track, the shaper's aggressive approach to getting things done may rub some team members the wrong way.
- Monitor: The logical team member who uses strategy and impartiality to solve problems. If there’s one knock on the monitor, it's that this individual tends to lack the drive needed to inspire other team members.
- Implementer: A disciplined, efficient, and reliable teammate with the ability to turn ideas into a plan of action. The implementer is so confident and persistent that he or she is often hesitant to embrace new ideas.
- Completer Finisher: A conscientious, details-oriented worker who actively seeks out mistakes and omissions when working on a project. Due to this person’s anxious nature, the completer finisher tends to brooder and lack optimism.
- Manage Team Roles
- Build Team Chemistry
- Maintain a Strong Support System
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