Multi-Practice Healthcare System Selects Arcserve to Modernize its Fully-Virtualized Environment

Arcserve Unified Data Protection (UDP) slashes Compass Health’s backup labor time by 15 percent and reduces its backup storage footprint by 70 percent

MINNEAPOLIS – April 4, 2017 – Arcserve, LLC, whose breakthrough data protection and availability solutions deliver enterprise power with small team simplicity, today announced that multi-practice healthcare system, Compass Health, selected Arcserve’s award-winning data protection solution, Arcserve Unified Data Protection (UDP), to protect its most critical patient data and enable the seamless transition to an entirely virtualized environment. Subsequently, the organization has unified its disparate backup systems, whereby greatly reducing its data loss risk, backup labor time by 15 percent and storage footprint by 70 percent.

An emerging medical care provider, Compass Health, serves patients in specialties ranging from oncology and neurosurgery to urology and dermatology. After experiencing rapid growth, the organization was saddled with managing several IT infrastructures, million-dollar electronic medical records (EMR) systems, and disparate legacy backup solutions that rendered it vulnerable. Further, the IT team was tasked with standardizing its backup processes and supporting the migration to a fully-virtualized environment.

In its search for a more sophisticated data protection offering, Compass Health considered Acronis and Veeam, among others; however, chose Arcserve UDP, which it deployed via Arcserve’s appliance modality. “I was pretty much sold right from the get-go,” said Carl Seabold, Director of IT, Compass Health. “Nothing in my mind could top what Arcserve could do with our virtualized environment. Acronis didn’t have the tech that I was looking for and Veeam had issues doing granular data recovery.”

The Arcserve UDP Appliance now protects data across Compass Health’s nine virtual servers at its primary data center, as well as virtual hosts at most of its remote clinics. “Compass Health must protect the integrity and availability of our patient data to ensure continuity of our business,” Seabold shares. “Arcserve UDP Appliances enable data recovery at the most granular level, and support efficient and effective protection of virtualized data at a price our medical clinics support. This gives us the confidence that our most important information is safe so we can spend less time managing the backup process and more delivering high-quality, patient-centered care.”

Since implementation, Compass Health has seen a dramatic reduction in time spent managing its backups, eliminated the complexity of protecting its virtual servers, and reduced IT costs by shrinking its overall storage footprint. “I’ll spend a couple hours on a Sunday evening testing one of the virtual machines, making sure I can do a full recovery, and that’s pretty much the extent of it,” Seabold continues. “As I change or upgrade servers, I’ll take a peek at the dashboard. But, usually I just check a checkbox to make sure the new server is getting backed-up as soon as it’s deployed and that’s it—it’s ready to go.”

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About Arcserve
Arcserve is a leading provider of data protection and recovery software that provides organizations with the assurance that they can recover their data and applications when needed. Launched in 1990, Arcserve provides a comprehensive solution for cloud, virtual and physical environments, on premise or in the cloud, backed by unsurpassed support and expertise. Arcserve Unified Data Protection (UDP), available on Arcserve’s appliance or your hardware, drives a full range of highly efficient and integrated data protection capabilities through a simple, web-based user console. Arcserve has a customer base of 45,000 end users in more than 150 countries and partners with over 7,500 distributors, resellers and service providers around the world. Arcserve is headquartered in Minneapolis, Minnesota with offices around the world. Visit

About Compass Health
Compass Healthcare is an independent multi-specialty medical group committed to providing compassionate, comprehensive healthcare for its patients. The organization advances the health of its patients and communities through a culture of physician driven and directed care, with an emphasis on cost-effective, high-quality and easily-accessible healthcare services. Visit


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