With an app for clients to log and view cases online, highly-available IT is at the core of Thomas Higgins’ paper-free business. When its existing backup solution reached end of life, the company needed a reliable, low maintenance replacement.
The company deployed two Arcserve Appliances that backup and deduplicate 38 terabytes of raw data. Incremental backups are taken, with an additional tape backup providing an added layer of protection and compliance with industry regulations.
With backup and recovery timescales and management significantly reduced, the IT team is freed up to spend more time supporting IT users and making sure clients can collect their debts more efficiently.