Managed Service Provider, Kogo Limited, received a panicked weekend phone call from one of its customers, SAV Systems, alerting them to a ransomware attack on one of its servers. The Kogo team acted swiftly to assess the situation and, using Arcserve’s ShadowProtect SPX solution, restored the affected server, recovering SAV Systems’ mission critical data remotely without any interruption to the business.
“If we were ever to switch to another backup vendor, we would just be another number on their books, we wouldn’t have the same special relationship we currently have with Arcserve. Strong, open and long-standing relationships with vendors are crucial for MSPs to succeed. How quickly we were able to recover our client’s server from the ransomware attack only further proves we made the right choice in partnering with Arcserve.”
- Martin Bannister, Managing Director of Kogo