In the ever-expanding, cloud-driven environments, identity has become the new perimeter for MSP customer tenants. Organizations rely on Microsoft Entra ID to authenticate users, enforce security policies, and control access to critical Microsoft 365 applications—and now MSPs can protect that identity layer more cost-effectively with lower per-user pricing in Arcserve SaaS Backup that scales with built-in volume discounts.
When Entra ID experiences disruption across managed identities, everything from email to collaboration tools comes to a halt—making identity data central to data resilience strategies that MSPs must deliver. Despite its importance, Entra ID remains one of the most overlooked components in MSP backup strategies.
Entra ID serves as the control plane for Microsoft 365 and countless connected SaaS applications across tenant environments. When Entra ID identity objects are altered, deleted, or corrupted—whether through human error, misconfiguration, or attack—users lose authentication and access to critical applications.
This creates immediate operational challenges for MSPs:
Protecting Entra ID data has evolved from optional to essential for MSPs delivering comprehensive tenant protection.
Microsoft offers basic Entra ID retention and recovery features for a short time period, but these capabilities are not enough for long-term data retention and recovery requirements. Recycle bin retention is limited (30–90 days), and hard-deleted objects are not recoverable.
Critical identity components lack native Entra ID backup coverage, including:
Without independent backup solution coverage, organizations can lose these components and have prolonged outages and compliance failures across managed identities. Native retention limitations create significant gaps that MSPs must address to deliver enterprise-grade identity resilience.
Arcserve SaaS Backup delivers comprehensive protection for Entra ID, ensuring every configuration and identity object across customer tenants remains recoverable. The solution enables MSPs to restore single objects or run bulk restores across a tenant, minimizing service disruption.
|
What Entra ID objects can be protected with Arcserve Saas Backup? See the full list of protected objects on the Arcserve SaaS Backup for Entra ID page |
Advanced capabilities detect abnormal identity/configuration changes to speed investigations while maintaining data in vendor-independent, immutable cloud infrastructure. Service providers gain operational advantages through rapid deployment, intuitive management, and proactive monitoring across all protected tenants. This transforms identity protection from reactive recovery to proactive resilience management.
A new pricing model is in effect for Arcserve SaaS Backup for Entra ID. It offers per-user pricing, aligned with MSP business processes. It also includes measurable discounts based on the number of protected users (more users = more discounts).
The new pricing structure enables MSPs to:
Per-user costs make comprehensive identity protection more streamlined for MSPs managing diverse tenant sizes. Service providers can now align protection levels with customer needs while maintaining profitable service delivery. This pricing change positions Entra ID backup as a revenue-generating managed service that enhances Microsoft 365 continuity offerings at managed service providers who run Arcserve data resilience services.
Schedule an Arcserve SaaS Backup demo and pricing conversation to discuss how Entra ID backup and recovery fits your MSP business.