Business: WASSER Studios provides copywriting and content management services to technology, software and manufacturing companies. Founded more than 30 years ago, WASSER Studios creates technical documentation, help files and Web content for high-profile brands, such as Sony, HP and Microsoft.
Challenge: The company is not only responsible for developing content, but also for storing its clients’ documents for up to 10 years. As WASSER Studios grows, it needs to provide its clients with instant access to an increasing volume of data.
Solution: By using CA Recovery Management integrated with Microsoft’s Windows Essential Business Server, WASSER Studios is able to backup and retrieve data quickly and easily. It can pinpoint historical client information to an exact tape and safeguard the integrity of this data with daily automated checks on its backup routines.
Result: WASSER Studios has been able to improve customer service and competitive advantage by ensuring the availability of files on its FTP sites and a rapid response to data retrieval requests. This—along with enhanced productivity levels—will help the company meet its growth goals.