Success Stories
Praesidium
A recent incident involving four days of disrupted service and upwards of €35,000 in lost revenues. Since Praesidium provides end-to-end management of marketing and sales processes and functions, all data relating to client activities are hosted and managed on its own IT systems. To safeguard business and maintain quality of service, everything must be online and available at all times. Learn why Praesidium turned to CA Technologies to ensure business continuity and guarantee availability of critical data.
Success Story Overview
The Business: Founded in the late 1990's, Milan Based Company Praesidium offers marketing & sales consulting and services primarily to multinationals, with a particular focus on channel relations.
The Challenge: Since Praesidium provides end-to-end management of marketing and sales processes and functions, all data relating to client activities are hosted and managed on its own IT systems. To safeguard business and maintain quality of service, everything must be online and available at all times.
The Solution: A technical incident caused Praesidium to go offline and the company virtually came to a standstill. The outcome of the incident was the decision to implement a solution that could guarantee real continuity both in house and for external services. The choice fell on two products, CA ARCserve High Availability and CA ARCserve Replication.
The Results: With the ARCserve solution in place, today Praesidium is able to prevent system failure and guarantee service delivery to customers, giving a further boost to the business which increasingly depends on reliability and the continual availability of data.