…in Europe, that means the average company loses 552 man hours per year.
CA Technologies recently commissioned independent research* to explore global organisations’ experiences of IT downtime and data recovery. In Europe, 1,808 organisations across a variety of company sizes and segments were surveyed. Analysis of these organisations has provided insight on the impact of downtime on:
- financial performance
- productivity levels
- hidden costs such as damage to brand/reputation, failure to meet compliance commitments and loss of customer loyalty
Key Research Findings :
- On average, European businesses are losing €263,347 per year through IT downtime and data recovery.
- The average European company suffers at least 14 hours of IT downtime per year.
- During these periods when business critical systems are interrupted, companies estimate that the ability to generate revenue is reduced by 37%.
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Coleman Parkes Research firm interviewed 1,808 European companies across
11 countries. Per year, on average:
• Organisations in France lost the highest number of man hours: 1,082, and Italy the lowest: 223.
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Hidden costs
- 48% of companies believe downtime negatively impacts their brand and reputation.
- Over 34% of companies would be unable to meet compliance and regulatory commitments due to downtime.
- 44% of respondents believe IT downtime can damage staff morale and 35% report it can harm customer loyalty.
Could this affect your business? 66% of companies do not have a disaster recovery strategy in place.
*Research carried out by Coleman Parkes Research Ltd.