ARCserve®: More than Backup

Since implementing CA ARCserve as the primary disaster recovery solution to help ensure the availability of key business systems in our highly virtualized environment, we’ve reduced our recovery time from more than three days to less than four hours. We find the flexibility, intuitiveness, the centralized architecture, and rich reporting of CA ARCserve r16 to be especially valuable as the sophistication and complexity of our environment continues to evolve.

Continental Express has been using CA ARCserve Backup for over 3 years to protect both our physical and virtual servers. ARCserve has helped us reduce recovery times to less than 5 minutes and has also been critical in our management of data growth. If the increase in size and complexity of data isn't managed then it can lead to compliance issues and data loss, but having a backup system like ARCserve is like having reliable insurance for the critical data of the organization.

Maxwell Air Force Base is a long-time customer of CA ARCserve Backup, which is truly the best product on the market for fast and reliable data protection - an absolute necessity as we support critical U.S. institutions like the Pentagon. We rely on CA ARCserve Backup to achieve our rigorous compliance standards, leveraging it to create daily, weekly, and monthly backups to tape for archival recordkeeping. The product has helped us cut our backup window in half, and we are continually impressed with the level of customer service we receive from the support and sales team.

As a System Administrator for a small school district, I have been using CA ARCserve backup now for 6+ years to backup and restore very important data. CA ARCserve is by far the best backup and restore solution I have used. CA ARCserve Backup is extremely easy to setup and use; furthermore, when help is needed, the technical support provided by CA is excellent. Over the years I’ve needed to restore data such as Exchange or SQL, and the process has never failed. CA ARCserve just works and I would recommend it to anybody in need of an excellent backup and restore system.

My organization has relied on CA ARCserve Backup for over 13 years to protect our data. With over 100 virtual servers and 15 physical servers to protect, CA ARCserve Backup is able to easily complete the backups within our backup window, including full database backups every day. The product is so reliable that we really ‘set it and forget it’ while daily reports with graphical displays remind us that ARCserve is protecting our data.

Our IT team is responsible for protecting over 20 physical and virtual servers here at SFI. With applications that are critical to everyday operations such as Microsoft Exchange and SQL Server, we need to keep our backups fast and recovery times as efficient as possible. We also require a scalable solution that can recover files at the individual level or complete full database restores quickly and efficiently. We worked with CDW, our partner of choice, to help find the best solution for us. With CA ARCserve Backup, we have met our backup goals and continued to have success in every recovery incidence we’ve been faced with.

My IT department supports over 15,000 employees so we are always looking for IT solutions that are faster, more reliable, and cost-effective. We realized how important a disaster recovery strategy was to achieving the organization’s overall goals after we experienced downtime and employees lost access to business-critical applications, such as Microsoft Exchange. We saw a significant impact on revenues and productivity levels that day.

After evaluating several Disaster Recovery solutions, we chose to implement the CA ARCserve^® Replication and CA ARCserve^® High Availability Solution. Since implementation, we have been able to reduce our RPO’s & RTO’s and therefore achieve customer SLA’s. I follow best practices and test my high availability (HA) solution regularly to ensure it is running properly- and with the CA ARCserve solution, I can do all of this during business hours without disruption.

My team can’t remember what it’s like to operate without the peace of mind that we have a reliable disaster recovery solution in place in case of an emergency. For us, HA is like oxygen, we need it to operate on a daily basis.

We were recently tasked with providing a backup solution for a client which required backing up large amounts of data. The client required that we backup several back end file servers on a daily basis while keeping costs on equipment and software down. Working closely with our team at CDW we engineered a solution where CA ARCserve Backup would manage the backup duties to multiple tape libraries. This solution not only worked flawlessly, but was easy to setup and requires very little maintenance.

I continue to be impressed by the CA Support team. I recently had a uniquely complex, business-critical issue that required a great deal of time and in-depth technical knowledge to resolve. The CA ARCserve support team assigned a dedicated representative to work through the issue with me and together we reached the best possible outcome in a timely manner. My technician was patient and helpful, and her follow-up was excellent. I really appreciate all the effort that was put into my case.

We have been using CA ARCserve Backup for over 10 years. On the rare occasion that I’ve had to contact tech support, each interaction has been handled impressively. I have found the ARCserve support representatives to be kind, knowledgeable and professional in every way. They help me resolve my issues quickly and efficiently, but are thorough in their solution – making sure I understand each step of the process as we work through to the resolution. As a small organization, we can really appreciate this type of communication and one-on-one experience with a support rep.

After years of using Symantec’s Backup Exec, Greenwood Fabricating & Plating decided to look at CA ARCserve Backup. We were in the midst of some major organizational changes, and what we really needed was a solution that was easy to maintain and had the ability to operate everything off of one central server,” says Brian Carroll, IT Administrator, Greenwood Fabricating & Plating. “I went to my reseller of choice, CDW, and together we reached the conclusion that ARCserve Backup was the right solution for my business. Within 4 hours of implementing ARCserve Backup, I had everything up and running and I haven’t had to touch anything since. It’s as simple as setting it and forgetting it.

The CA ARCserve Support team has demonstrated their commitment to me as a customer each time I have worked with them. They roll up their sleeves, providing hands-on support and taking whatever time is needed to help resolve an issue. Before a case is closed out they always follow up to ensure the fix is working. They truly are some of the best technical support in the business.

We have been using CA ARCserve Backup for just over a year and we could not be more pleased with the results—strong performance and rock-solid reliability. What’s more, ARCserve Backup is very user-friendly and can be easily handled by new users with basic IT experience. We are planning to expand the setup to add three SQL database servers and have proposed the high-speed CA ARCserve D2D for this new disk-based requirement.

Omni Packaging has put its trust in ARCserve Backup for more than 13 years now, and it has become the cornerstone of our data protection strategy. We are impressed by the steady stream of enhancements that have been made to this easy-to-use, easy-to-implement product over the years, including the new r15 release that we recently implemented. Given its proven performance and robust support for virtualized environments, we will continue to confidently rely on the ARCserve family of products to protect our growing infrastructure.

For many years, Syncronet were proponents of Backup Exec as the primary suite of choice for backup and recovery products. But of late, we decided that it was time for a change so we looked to CA and their ARCServe suite of backup and data protection products. What we found was pleasantly surprising - a full suite of products and bundles, most of which had all the options built in at no additional expense, great support with knowledgeable techs and products that really work. Best of all, our techs love it and that's saying something! We now run only ARCServe recovery products inhouse and are converting most of our customers over as well. Thanks CA, for making the art of backup and recovery easy again!

As one of the only backup and recovery products on the market to protect Microsoft Exchange 2010, CA ARCserve Backup r15 proved to be a lifesaver for Aegistech (formerly known as Aegis Software Inc). Building on the strengths of
the previous CA ARCserve Backup versions we’ve relied upon to keep our
business up and running for a decade, r15 is extremely powerful yet easy
to use – it just works.